Arlo 3 camera- now cannot get connected keeps saying getting status

[Tadek192]

Had these working fine and now just says getting status. All lights lit on the base station and cameras synced

Getting annoyed now

Model on the box is VMS3330

[TomMac]

Unplug base and then replug.... give it about 3 mins to reboot and auto resync the cameras ...test

[Tadek192]

@TomMac No joy, base states offline but is connected to the net. Cameras say appear to be offline, ensure powered and connected.

Help

[ShayneS]

HI @Tadek192

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[Tadek192]

Had to speak with Arlo support who talked me through removing the base station and then adding. All sorted.
Problem could have been down to power cut

[ShayneS]

Hi @Tadek192

That is great news!

Please let me know if you have any further questions.