how to completely remove all related info to camera for selling

[Jmal91]

alright, so selling one of my 3 arlo cameras..... my main question is- how do i completlely remove the camera and all files and everything attached to the camera. ,mainly because i am selling the base station with the camera, so i dont want someone to sync it all up  at there home, and have access to my subscription and all older videos for the camera........ i know how to de-activate the camera and remove from account, but does doing those steps insure the next person who syncs the system up wont have access to all my old data???? thanks in advance!!!

[JessicaP]

Hey Jmal91,

Feel free to read this article to learn how to remove your camera, SmartHub, or Base Station from your Arlo account: How do I remove a camera, SmartHub, or base station from my Arlo account?

[TomMac]

Nothing is stored on/ in the base....

use Remove device on the cameras and then the base...that's it.

The new owner has to set up his/ her own account with their email & pw.