Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

App wants to send me 2FA code by email but app resets itself and code doesn't work

Reply
Discussion stats
  • 1 Reply
  • ‎2021-08-13 05:00 PM
  • 2582 Views
  • 0 Likes
  • 2 In Conversation
Jnop
Star
Star
‎2021-08-13 05:00 PM

The app wants to send me a code by email. If I leave the app to get the email code, the app reset itself and now the code doesn’t work. Why did you make this worse? The product is unusable now

Labels:
0 Likes
Reply
Message 1 of 2
2,582
1 REPLY 1
StephenB
Guru Guru
Guru
‎2021-08-14 03:01 AM
@Jnop wrote:
The app wants to send me a code by email. If I leave the app to get the email code, the app reset itself and now the code doesn’t work.

I suggest trusting any device you routinely use.

 

Also, push notifications likely will work out better.

0 Likes
Reply
Message 2 of 2
2,571
Related Labels
Discussion stats
  • 1 Reply
  • ‎2021-08-13 05:00 PM
  • 2583 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.