App update does not work correctly

[wss84]

DO NOT UPDATE YOUR APP..............  IT DOES NOT WORK RIGHT.

AFTER ALMOST 3 HOURS WITH ai AND A HUMAN IT STILL DOES NOT WORK. 

DIRECTIONS THAT THEY GIVE YOU DO NOT FOLLOW THE APP.

[BrookeN]

Is there anything I can help you with regarding the new app? 

[Rskanth]

This should be the disclaimer. This Piece of **bleep** software is terrible

[wss84]

I don't know what you could do! I spent over 3 hours trying to follow arlo's direction and working with the AI and someone on chat which did not help either. 

FIND A OFFICE PERSON IN YOUR COMPANY AND HAVE THEM FOLLOW THE DIRECTIONS AND SEE IF THEY CAN DO IT. ONCE AGAIN THE DIRECTIONS DO NOT FOLLOW THE PHONE APP OR THE WEB SITE.

[BrookeN]

@wss84 can you let me know what is not working for you, so I have a better idea on how I can help?