App says to update but wont update

[Jerryk90]

App says update is available. When clicking the update firmware button it just shows current firmware, then states an update is available. Never updates the firmware.

[StephenB]

Try going into the base station settings, and update it from there (there should be a clickable link in there too).

You likely will see an error - perhaps displayed in an orange stripe at the top of the browser page.  If you do see an error there, let us know what it says.

[Jerryk90 · Accepted solution]

Power off (unplug) and then back worked. After that it automatically updated.