Arlo|Smart Home Security|Wireless HD Security Cameras

Any way to change the trusted device to a different phone/person?

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CantonCC
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We have just set up 6 Arlo cameras around our church.  Is there a way to change the trusted device (phone) to a different phone/person?

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TomMac
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You can add a second phone....to change the primary account holder would mean take it all down and start as new install... but unless the "ownership" is changing, why not just use the Grant Access and allow mutli users to log in at same time.

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StephenB
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@TomMac wrote:

You can add a second phone....to change the primary account holder would mean take it all down and start as new install... but unless the "ownership" is changing, why not just use the Grant Access and allow mutli users to log in at same time.


I think the question is more about two-factor authentication than grant access.  Trusted devices are associated with each account, so if you do use grant access and want 2FA you'd need to make sure that is also set up properly for each account that you use.

 

You can change the trusted devices as described here: https://kb.arlo.com/000062289/How-do-I-edit-two-step-verification-settings