Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Android app acting funny, iOS works fine

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Stevrg
Aspirant
Aspirant

My Android app just started acting funny ,lagging ,telling me I'm not online , Arlo is unavailable right now try back later ,but my iPad app seems to be working fine ,tryed reloading app ,tryed delete some files ,what's up

5 REPLIES 5
steve_t
Master Master
Master

Uninstall the android app, restart phone, reinstall android app. Does it still have the same issue?

Stevrg
Aspirant
Aspirant

Now my one camera that showed 86 percent battery says 23 What is going on

JamesC
Community Manager
Community Manager

Stevrg,

 

Are you using the latest version of the Arlo mobile app available from the app store?

 

JamesC

kaza86
Aspirant
Aspirant

I am having this issue as well. Camera settings appear and temp etc (using arlo baby) but camera wont stream. works on laptop using wifi no problems and on phone using 4g. Must be an app glitch? I tried reinstalling as suggested and it did nothing.

JamesC
Community Manager
Community Manager

kaza86,

 

What model is your phone and what OS version?

 

JamesC