Arlo|Smart Home Security|Wireless HD Security Cameras
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Rubery
Follower
Follower
Hi
Set up my new arlo camera yesterday and it's been working fine. Really sensitive, picking up people walking on the street, cars etc.

Today however we came home to find an amazon delivery on the step but no footage or notifications from arlo. Weird.

So last recording was at 16.40

Amazon delivery at 17.15

Next footage was us coming home at 18.30 so about an hour missing.

Is it the norm for video to come through hours after they happened?

Or what has happened. Amazon driver hacked me?

Loss of internet to the camera?

Any suggestions?
4 REPLIES 4
steve_t
Master Master
Master

Power cycle your base station and see how it goes

manfredz
Hero
Hero

the suggestion the amazon driver hacked you is kind of ludicrous.

Much more likely the movement wasnt picked up by your cam (if motion was too fast/short) or there was an internet hickup during this time

CGRaven
Aspirant
Aspirant
Could it be camera placement? Motion has to enter from the side for Arlo. Not straight on. Strange motion didn't get triggered at all during that time frame. Not even the Truck.
steve_t
Master Master
Master

Good point. Maybe the truck stayed out on the road out of frame and the delivery person walked straight towards the camera