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Am not able to connect to my account through the Arlo app. for Model VMS3230

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RobertaM
Aspirant
Aspirant

Why can I not get to my account page? I try to access the application and it just flickers over and over. Any suggestions would be appreciated.

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Accepted Solutions
jguerdat
Guru Guru
Guru

Uninstall and reinstall.  There was a bad update released the other day that has been pulled.  The reinstall will get you a working version.  There are other threads here about the same thing.

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4 REPLIES 4
steve_t
Master Master
Master

Use the task manager to close the app. Then start the app again. You might have to do this twice

RobertaM
Aspirant
Aspirant

I used the task manager to close the app numerous times but to no avail. Still can't access my account page. Thanks for the suggestion any way.

jguerdat
Guru Guru
Guru

Uninstall and reinstall.  There was a bad update released the other day that has been pulled.  The reinstall will get you a working version.  There are other threads here about the same thing.

RobertaM
Aspirant
Aspirant

Reinstalling fixed the problem. Thanks 😊