All my cameras just went offline

[dlz]

All my cameras suddenly went offline ("this arlo device is offline"). Basestation is still claims to be online and the cameras last reported 98% battery level and strong connectivity.

About 5 minutes before I noticed they were offline I got a motion notifaction and then never received the video. I tried re-syncing a camera and that didn't seem to make it come back (when I resynced the camera it moved to the bottom of my device list so confident the basestation is talking to the camera and the servers to some degree).

Any chance the arlo servers are down? The fact that this suddenly affected all 4 cameras it seems its either basestation or servers.

[steve_t]

Try moving your base station a few feet further away from your wifi router

Then delete cameras

Then resync them each one by one

[brh]

Check out this link:

https://kb.arlo.com/1133448/My-Arlo-Wire-Free-or-Arlo-Pro-Wire-Free-camera-is-offline-how-can-I-trou...

What color are the LEDs on the base stationand the same question for the cameras?

What model cameras do you have?

Brian

[Scott2ya]

How cold is it outside?

The operating temperature is 14° to 122° F (-10° C to 50° C)

Mine usually don't cut off till the single digits.