All in one sensor

[mtrose]

Need a way to get this item replaced. Noticed it not working, opened the shell and a piece fell out. Bought it April 2024.. trying to get info but just going round and round....

[jguerdat]

The only way to get a replacement is to contact official support by using the app to go to Settings, Support and select your sensor. As long as you have a subscription, scroll down to Contacts to see about an RMA.

[ShayneS · Accepted solution]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact