Arlo|Smart Home Security|Wireless HD Security Cameras
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vvhillo
Guide
Guide

Every time my cameras go offline and I tried everything! I tried if there is a difference between outside and inside but NO.

 

Rebooted the basestation multiple times, readded the cameras, remove batteries and reinsert them etc etc. but nothing seems to work. I have the system since last friday but I am really dissapointed this is ANTI-security. If I cant trust the cameras being online it is pretty useless. I am (I guess) on the latest firmwares of both the basestation and the cameras.

 

Basestation firmware: 1.3.2261 (hardware VMB3010r2)

Camera firmwares: 1.2.2412 (hardware VMC3030)

 

If this not get fixed I want to RMA/Refund it.

 

Thanks,

Victor

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Jayt2705
Aspirant
Aspirant
NETGEAR! Please help!
JamesC
Community Manager
Community Manager

Jayt2705,

 

Cameras dropping offline could be an indication of interference. Consider relocating your base station away from any other WiFi devices and be sure your cameras have the best signal strength.

 

JamesC