Alexa Amazon Echo "Waiting for Netgear" then Fail

[Dlearious]

Hi All,

I've just bought a new Arlo solution with 3 X Arlo HD cams and integrated it with my Alexa system which uses Echo Shows. When I say the command to view any of my cameras with Alexa it just hangs saying "Waiting for Netgear" for about 20 seconds then times out.

I am aware of the workaround to have to say the command twice which does generally work but has anyone got a permanent fix for this yet? Have Netgear addressed this?

Thanks

[diademz]

"The engineering team is investigating this issue"