Additional base stations
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I have an Elite account. Now I want to add an additional base station for my office. What is the procedure for adding another base station in a different location to my account? ... I do not find an option for adding a new base station to my current account.
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Good Morning @ArtFish
I will be more than happy to get you going with adding a second base station to your account.
In order for us to best assist you, what OS are you running?
(Computer: Windows or MAC, Mobile: Android or iOS)
I look forward to your response.
KristynM
Arlo Support Team
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Hello @Ram0s,
Currently, the Elite service plan allows a single account to manage up to three base stations.
For more information regarding Connecting More Base Stations, kindly visit the following page: Can I connect more than one Arlo base station to a network?
KristynM
Arlo Support Team
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1st=connect station to same network as first (You must have it connected to the same Network to configure)
1.5=log into your arlo account
2nd=Select "Settings" bottom of window
3rd=Under "Account Settings" select "Subscription"
4th=Upgrade account to elite (about $150 fill out order form)
5th=Under "Base Stations" select "Add a Base Station"
Your almost done rename the base station so you can remeber it and save
6th=unplug it and take it to your second house (Not the same network)
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I have an account in CT. I have a second home. Is there a way to set up the new base station and then 'merge' the two into one Elite account or do I need to set up the base station on the original network?
Seems like a design flaw but I am looking for help.
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You might call tech support to see if it's possible to merge accounts together. My other home is within walking distance so I didn't mind the work around method
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That requires a paid service.
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