Arlo|Smart Home Security|Wireless HD Security Cameras

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WDPINC
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I have a existing 1 camera system with no base staion account set up and Im trying to add a base station (VMB3000) and anothe Camera.

Under devices I can see both the old and teh new cameras, but under Modes I see only the base staion I added and my existing camera.

What sould I do to correct?

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TomMac
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Did you click on the Arlo base in Modes ?

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WDPINC
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Correct, Under Mode I see my Base station that I've added and the existing Camera that I had installed originally that had no Base station.Under Devices I see my original camera and the new camera.

Also, my Base station is a Model VMB3000 that has 2 USB ports and 2 pictures on th front, one Looks like a House and the other a USB connection. Either f which are addressed in the instructions provided.

 

TomMac
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WDPINC wrote:

Correct, Under Mode I see my Base station that I've added and the existing Camera that I had installed originally that had no Base station.Under Devices I see my original camera and the new camera.

Also, my Base station is a Model VMB3000 that has 2 USB ports and 2 pictures on th front, one Looks like a House and the other a USB connection. Either f which are addressed in the instructions provided.

 


Capture.JPG

 

So above is a sample of what you should see...

The Arlo Base , which when clicked on, you see the available MODES

The next unit is a Q cam that does not use a base, clicking on that will show the modes available to it.

 

So, can you post a screen cut of what your seeing?

 

As to the last two leds on the base, the first three are POWER-INTERNET-CAMERA, as to the house and usb, they really aren't used ( was for option use never installed ) The first left leds muse be green to function properly

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WDPINC
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Thanks I was not aware that the Q could not be connected to a base station.

 

Having trouble with screenshots since I'm 2 monitors

 

My  Devices screen shows:

 

Q Camera  and New HD Camera

 

My Modes Screen Shows:

 

Base Station - Armed

Q Camera  - Armed 

 

It is not showing the the HD Camera.

 

Sould I remove the HD Camera from My Devices and try to re-connect it to My Base?

 

TomMac
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 I'm still not getting 100% what's going on...

 

First, The Q cam can not be connected to the base... it shows up in the prgm/app as a device tho, which you are able to are, schedule, etc.

 

And sorry, but what model is your new HD Camera ? not sure what HD camera your talking about.

 

More that likely it should be connected to the base as all Arlo and Pro cameras do..

 

 

Base/Bases ( if one or more than one ) and Q cameras show up as in the above picture...THIS IS THE MODE PAGE

 

If if viewed from the SETTINGS page then DEVICES page, the bases shows and all camerasas a sub-set of the base, then other cameras like the Qs.

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