Arlo|Smart Home Security|Wireless HD Security Cameras

APP won't let me add my camera to the dashboard

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ARLOFRAUD
Tutor
Tutor

I've got camera that shows up and functions perfectly under the "Devices" tab  of the app.    It won't let me add the Camera to the "Dashboard" tab of the app.

 

When I try to add it to the 'Dashboard', it goes through a process of trying to discover the camera, which is already discovered and online with the base station.  It says it can't find the camera that is functioning perfectly in the "devices" tab.

 

I'm really getting sick of this worthless APP.

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StephenB
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Guru

@ARLOFRAUD wrote:

 

When I try to add it to the 'Dashboard', it goes through a process of trying to discover the camera, which is already discovered and online with the base station. 


Select "Add a Widget" on the dashboard screen - not "Add a Device".   That will add the camera tile to the dashboard.

 

"Add a Device" is the same as the "Add a Device" on the devices page, and you cannot add a camera to your account twice.

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StephenB
Guru Guru
Guru

@ARLOFRAUD wrote:

 

When I try to add it to the 'Dashboard', it goes through a process of trying to discover the camera, which is already discovered and online with the base station. 


Select "Add a Widget" on the dashboard screen - not "Add a Device".   That will add the camera tile to the dashboard.

 

"Add a Device" is the same as the "Add a Device" on the devices page, and you cannot add a camera to your account twice.

ARLOFRAUD
Tutor
Tutor

Thats it!

 

Thanks!