APP Filtering

[Jemima]

After the recent App Upgrade (2 days ago), I can’t find an option to filter recordings by Device. I have 5 cameras. Before the upgrade I could filter recordings by device. Now I can only filter by date and the feed includes recordings for all 5 cameras. How do I view recordings for a specific camera only please? Using the App on an iPad.

Thanks for the help.

[jguerdat]

Since you mention Feed, click on the 3 dot menu at the top right of Feed to set filters.

[Jemima]

That doesn’t work for the version of the App I have.😊 I’ve got a Dashboard with  3 options ‘Arm Away’, ‘Arm Home’ and ‘Stand By’.  When I click on the 3 dots as you’ve mentioned, it takes me the widget for the cameras.

Before the upgrade 2 days ago, I had no issues with filtering and everything worked as you described above.  Now with the new version of the App, one can filter on days but I can’t find a way to filter per device.

Huh….

[jguerdat]

As I said, click the menu icon in Feed, not Dashboard.

[LBK12]

We are having the same issue. We can exclude Animals from the feed, but now we can’t set that by camera. It is all cameras.