Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

1 of 5 ARLO offline, will not resync

Reply
Discussion stats
  • 1 Reply
  • ‎2018-02-05 10:07 AM
  • 2541 Views
  • 0 Likes
  • 2 In Conversation
honuhonu1959
Follower
Follower
‎2018-02-05 10:07 AM

This ARLO device is offline. Re-synced, flash slow blue, fast amber, fast blue.  No change

This ARLO device is offline. Replace batteries. Re-synced, flash slow blue, fast amber, fast blue. No change.

My other 4 cameras on this base station are fine.

This ARLO device is offline. Clean contacts, not that they needed it. Reset batteries, Re-synced, flash slow blue, fast amber, fast blue

No change, Still "This ARLO device is offline"

 

 

 

Labels:
0 Likes
Reply
Message 1 of 2
2,541
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-02-05 11:47 AM

Did you also remove the camera from Settings, My Devices before resyncing? If not, try that method. If still no good, open a case with support here.

0 Likes
Reply
Message 2 of 2
2,529
Related Labels
Discussion stats
  • 1 Reply
  • ‎2018-02-05 10:07 AM
  • 2542 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.