not able to view video on my Echo Show 8 from my Arlo doorbell

[garciajn3]

I'm in the US and not able to view video on my Echo Show 8 from my Arlo doorbell. The Arlo Skill is activated but when Alexa reaches out to Arlo doorbell, there's no video. What am I missing?

[JamesC]

garciajn3,

Take a look here for troubleshooting Arlo Video Doorbell integration with Echo Show: Why can’t I view videos from my Arlo Video Doorbell on my smart home device?

JamesC

[jayoduwole]

I've lowered my resolution to 720 and still telling me its not responding. Can you please assist 

[JamesC]

jayoduwole,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

[bdchxbch]

Solved. Changed video resolution in arlo app to 720P. Now video works with Alexa.