Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2020-06-23 08:43 AM
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garciajn3
Follower
Follower
‎2020-06-23 08:43 AM

I'm in the US and not able to view video on my Echo Show 8 from my Arlo doorbell. The Arlo Skill is activated but when Alexa reaches out to Arlo doorbell, there's no video. What am I missing?

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JamesC
Community Manager
Community Manager
‎2020-06-24 09:59 AM

garciajn3,

 

Take a look here for troubleshooting Arlo Video Doorbell integration with Echo Show: Why can’t I view videos from my Arlo Video Doorbell on my smart home device?

 

JamesC

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jayoduwole
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Aspirant
‎2020-07-28 02:19 PM

I've lowered my resolution to 720 and still telling me its not responding. Can you please assist 

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JamesC
Community Manager
Community Manager
‎2020-07-29 09:01 AM

jayoduwole,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

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bdchxbch
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Aspirant
‎2020-10-24 06:53 AM

Solved. Changed video resolution in arlo app to 720P. Now video works with Alexa.

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