Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Wrong detection

Reply
Discussion stats
  • 4 Replies
  • 639 Views
  • 0 Likes
  • 2 In Conversation
HeeyItsRen
Aspirant
Aspirant
Just yesterday my doorbell video camera has been recognizing vehicles as person. This is extremely odd because it's about 80% of the detection is now person instead of vehicle. Before yesterday the device was working perfectly fine detecting correctly. I have already restarted the device and removed the wires from the device and reconnected the device. Has this been an issue for anyone?

Currently on firmware 1.14.0.0_1117
1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru

@HeeyItsRen wrote:
https://my.arlo.com/hmsweb/users/library/share/link/A333D901B8122BB0_202108


I think it's classifying the back of the motorcycle as a person.  Does it work correctly when the motorcycle isn't in the field of view?

View solution in original post

4 REPLIES 4
StephenB
Guru Guru
Guru

@HeeyItsRen wrote:
Just yesterday my doorbell video camera has been recognizing vehicles as person.

The doorbell doesn't recognize anything - the smart classifications are done by the Arlo cloud.

 

Can you share a sample video here?  (Note if you use the share feature, it will only be accessible for 24 hours).  

 

StephenB
Guru Guru
Guru

@HeeyItsRen wrote:
https://my.arlo.com/hmsweb/users/library/share/link/A333D901B8122BB0_202108


I think it's classifying the back of the motorcycle as a person.  Does it work correctly when the motorcycle isn't in the field of view?

HeeyItsRen
Aspirant
Aspirant
You were correct, it was the motorcycle. Thank you
Discussion stats
  • 4 Replies
  • 640 Views
  • 0 Likes
  • 2 In Conversation