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Wired video doorbell stopped chiming.

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DJ51
Aspirant
Aspirant
My Arlo wired doorbell has stopped chiming. All wired still connected.
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StephenB
Guru Guru
Guru

@DJ51 wrote:
My Arlo wired doorbell has stopped chiming. All wired still connected.

Are you still getting alerts?  And livestream the camera?

DJ51
Aspirant
Aspirant

Yes, still getting alerts and I can live stream.

StephenB
Guru Guru
Guru

@DJ51 wrote:

Yes, still getting alerts and I can live stream.


Ok.  Are you using a traditional chime or are you talking about an Arlo Chime/Chime 2 that stopped working?

 

If this is a traditional chime, is there another doorbell connected to it? Or only the Arlo?

DJ51
Aspirant
Aspirant

This is a traditional door bell. I have only the one Arlo connected.

StephenB
Guru Guru
Guru

@DJ51 wrote:

This is a traditional door bell. I have only the one Arlo connected.


Then the puzzle is to sort out whether the doorbell or the chime has failed.  I guess it could also be a transformer issue.

 

You can test the chime by disconnecting the doorbell and then touching the two wires together at the door.  If the chime sounds, it is still functioning.  

 

Have you installed the power kit?  You might also want to check that it hasn't ended up somehow in bypass mode (switch in the X position).

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