Arlo|Smart Home Security|Wireless HD Security Cameras

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I have just installed the wired video doorbell. The doorbell is connected to my wifi network but will not connect to the Arlo app. I have reset everything multiple times. I have checked all the troubleshooting steps from Arlo and nothing works. Any ideas?

2 REPLIES 2

When you reset the doorbell did you hold it until the ring started flashing? What is the voltage measured at the doorbell?

Thank you for your response. Apparently it have a defective unit. Arlo is replacing it.

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