Wired Video Doorbell AVD1001 will not power on

[DoctorBob]

A few days ago, I noticed that the doorbell was offline on my app. Today, I reset it, disconnected it from power and checked the power, reconnected it, reset again, but nothing. No lights, and hub does not recognize it. Do these fail? I purchased this and installed with a smart hub and 3 cameras for my office in June 2020.

Thanks

[JamesC]

DoctorBob,

AVD1001 has an internal battery that maintains its charge while the doorbell is connected. If the battery is dead, you would experience the symptoms you've described here.

Check to make sure the power kit is properly installed and your transformer is providing the right voltage: How do I measure the voltage of my doorbell transformer?

JamesC