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Wired Doorbell unable to connect to base station
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read all the threads on this community page - still unable to get the Doorbell to connect
All professionally wired and set up: Tick
Reset the Doorbell for 15 seconds: Tick
Power Kit: Tick
Reset the base station: Tick
Wifi is 2.4GHz: Tick
The Router, base station and wired Doorbell are within 10 feet of each other: Tick
day three of trying to find a solution to what should be a rather simple set-up: Tumbleweed
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@Bodge0949 wrote:
day three of trying to find a solution to what should be a rather simple set-up: Tumbleweed
Probably time to bite the bullet and contact support. There's a link at the top of the forum page.
Though it might be worth trying to connect it to your home wifi (especially if you have no other cameras connected to the base).
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Tried the wifi hook up - still no 🤩
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Sounds like you have 2 choices:
1) Swap at the store if possible
2) Use the Contact Support link at the bottom here for a warranty claim
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