Bad recordings

[Jamesdean1974]

Since a couple of days the recordings are bad. There is a green block in the video.
When I watch live the video is good. Only when I look back recordings this is bad.
Any suggestiosn?

[jguerdat]

That's usually a signal strength/quality issue. Is this connected to WiFi or a base or hub?

[Jamesdean1974]

Thanks for your answer.
It is connected to WiFi.
The strange thing is, is that my wife sees the recordings correctly on android phone.
And not all the recordings are bad on my iPhone.
Furthermore when I do a live view this is all ok.

[jguerdat]

Try rebooting the phone and reinstalling the app.

[Jamesdean1974]

I will do that.
Thanks!

[Jamesdean1974]

Too bad, the problem is back again.
My wife sees the recordings perfectly on android. I have IPhone and see the green block in the screen.
When I downgrade to 1080 the recordings are okay for me.
So I do not know what the problem
Is. Any suggestions ?
The last time it just solved itself.