Arlo|Smart Home Security|Wireless HD Security Cameras

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Georgedeb4
Aspirant
Aspirant

I had an essential wired video doorbell installed and working fine with the Arlo App. I added two Pro 3 cameras with a Hub and they work fine with the App. I wanted to "add" the doorbell to the Hub (connected the cameras) so the doorbell will record to local USB drive on the Hub like the cameras do.

I removed the doorbell device from the app. I reset the doorbell and saw two flashes of white rings as it began the reset. I did not see the doorbell turn "solid white" after the reset I have been unable to "find" the doorbell since then when I use app to "add a device to the hub". The app sees the Hub and says the firmware is up to date but it never finds the doorbell. 

 

Any suggestions?

 

 

 

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jguerdat
Guru Guru
Guru

Remove the doorbell from the mount and hold the small reset button for >15 seconds until the ring starts flashing and try again.

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