Wired Doorbell Notifications

[DSsum55]

I’ve only had my wired doorbell for a few days but noticed a problem with notifications. The app on my iPhone shows a notification but when I open the app and check there are no notifications? 

how can I clear this. I viewed my notifications then deleted them on the app.

Thanks,

Dennis

[jguerdat]

Do you mean you get a notification but no video? If so, have you checked to verify you have a subscription which is needed for cloud recordings? If no sub, what country are you in?

[DSsum55]

I currently have the three month free subscription. I live in the us.

The application on my iPhone shows 1 but when I open the Arlo App and look at the feed, there are no events.

[jguerdat]

Power cycling the doorbell transformer may help (turn the circuit breaker off and back on) as well as rebooting the phone and reinstalling the app.