Arlo|Smart Home Security|Wireless HD Security Cameras
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Video setting changes automatically?

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  • ‎2023-12-09 02:23 PM
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dakillah
Aspirant
Aspirant
‎2023-12-09 02:23 PM

Why does my video setting change to night vision when I did not change it?  When viewing live it would automatically change randomly. Toggle switch is off. Porch is always lit during dark hours. 

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jguerdat
Guru Guru
Guru
‎2023-12-10 07:07 AM

Which "toggle switch"? Night vision? That simply enables or disables the IR LED used for low light B&W recordings and doesn't affect when the camera decides the light level is too low for color. A sample video link may be useful for troubleshooting. Increasing the ambient light level is likely the solution.

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dakillah
Aspirant
Aspirant
‎2023-12-10 07:27 AM

Thank you. I will try changing to a brighter light bulb on the porch.  Hopefully video will stay in color mode. 

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