Video doorbell message not disabled

[DutchProton]

Hi there,

Currently using my new Video doorbell (wired) and 2 chimes. Works fine apart from the fact that the doorbell keeps asking to leave a message! This is anoying for the caller as well as me, seeing this in my library.

Although I have disabled this option "leave a message", it is still doing this...

Can anyone help me with this?

Thanks

[jguerdat]

Try toggling the setting to help force it. It may also be useful to reboot the doorbell (if connected to WiFi) or remove power for a minute and then restore it to reboot it.