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Video doorbell is not connecting to wifi

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DigitalNitrate
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‎2024-06-26 11:29 AM

I am installing an Arlo Wired Video Doorbell and it’s not connecting to my WiFi.

 

I am on fiber and only has 5ghz, but the instructions indicate that the network should be 2.4ghz

 

Is this why it isn’t connecting and what should I do?

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StephenB
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‎2024-06-26 11:33 AM
@DigitalNitrate wrote:

 

I am on fiber and only has 5ghz, 

 

Are you sure?  Almost all 5 ghz routers also provide 2.4 ghz.  What manufacturer/model is the router???

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