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Video doorbell Wired does not connect VMB5000

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Gebla
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Aspirant

Whatever I try the video doorbell (wired version) never finds the video doorbell. I am moving from a VMB4000 to VMB5000 Basestation. Got my camera's connected to the 5000 but the video doorbell never connects.

 

I can do a factory reset of the doorbell but it never returns a solid white ring. When I press the button the LED on the the doorbell starts flashing. 

Blue LED on the basestation is flashing as well but the doorbell is never found.

 

Firmware on the Base station is up to date. Please help! I am using an Android S23 with latest firmware and latest version of the Arlo app.

 

Doorbell and Base station are next to each other

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Gebla
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Aspirant

No need to reply, I found that I was using the wired version setup but actually I have the wireless version. Working now

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Gebla 

 

Glad to hear it's working. Thank you for the update.

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