Arlo Essential Wire-free Video Doorbell

[ks4an]

Suddenly my Arlo Essential Wire-free Video Doorbell

doorbell battery discharges within 24 hours. Changed battery and it still does the same thing.

[jguerdat]

Is it connected to existing wiring or just the battery? How many total minutes per day of recording and live viewing are being used? Spec battery life is for <5 minutes per day on average. You may need to remove activity zones to get a true total.

Also, check for something new or moved that uses the 2.4GHz band that's near the doorbell since that could be interfering with the signal. Another test would be to bring the doorbell indoors to monitor battery discharge.

[ks4an]

One of them is wireless and the other is connected to a doorbell transformer. It is recording very few times a day.. There are no activity zones set.

[jguerdat]

Which one is the one with the battery issue - the one connected to the transformer or the other one?

[ks4an]

Both of them are discharging overnight.

[jguerdat]

I'd start by rebooting your hub or router, depending on how the doorbells are connected. I'd also remove 1 doorbell and reset it using the FAQ below to see if that helps:

https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell