- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After removing Video Doorbell from direct connect to WIFI and then reconnecting to the SmartHub, the push notifications (Android) now display the serial number but not the name assigned to the doorbell.
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved...
Renamed it from the app instead of the web portal and push notifications now show the name instead of the serial number 😊
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved...
Renamed it from the app instead of the web portal and push notifications now show the name instead of the serial number 😊
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This likely was not an issue specific to the web client or mobile app. It can take some time before name changes reflect on smart alerts, typically in the neighborhood of 30 minutes after the change.
Glad to hear yours are updated and now working as expected.
JamesC