Video Doorbell 2nd Generation Application doesn't work on/incompatible with Samsung S21 Android 14

[ACKG]

It's disappointing to purchase a product and find out the mobile app required to install it isn't compatible with Samsung S21 phone running Android 14 release... so back to the store for a refund it goes. I'm going to advise the store to post a notice that this product is not compatible with Samsung phones; better yet, I'm going to recommend they pull this product from its shelves.

However, mobile application did install correctly on my Google Pixel 7 Pro running Android 15. It should also be noted that Arlo mobile app installation screens did not display correctly on the Samsung; whereas, they did on Google Pixel 7 Pro.

[ShayneS]

Hi @ACKG 

Thank you for the feedback. The Arlo app works with Android 9 and above. Are you still experiencing this symptom, I will be happy to assist. 

You can also find more info and App compatibility here: https://kb.arlo.com/000062043/What-are-the-minimum-requirements-for-installing-and-using-an-Arlo-sys...