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Video Door Bell Terminal Screws

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  • ‎2020-11-11 02:14 PM
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CAjr
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Follower
‎2020-11-11 02:14 PM

The terminal screws on my video doorbell will not loosen without stripping the screw heads. I have purchased and returned 4 units with the same problem, the screws are so tight that they strip out trying to loosen them. Customer service is no help, I have spent probably 4 hours on the phone totally wasted time. 

Any suggestions? 

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jguerdat
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‎2020-11-12 06:59 AM

The screws take a #1 Phillips screwdriver. WHile some screws may be overtightened from the factory, a #1 screwdriver with a tip that is in good shape should suffice. I just tried it on an never-installed doorbell with no issues. 

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