Arlo|Smart Home Security|Wireless HD Security Cameras
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Unable to get subscription

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  • ‎2025-03-24 11:27 AM
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kakmese
Follower
Follower
‎2025-03-24 11:27 AM

Hello. I activated the device but I can't buy a subscription for cloud recording. It is stuck on this screen. I tried it on many devices such as phones and computers but it is unsuccessful. Does anyone know the reason?

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BrookeN
Arlo Moderator
Arlo Moderator
‎2025-03-25 11:58 AM

Can you try closing all the open windows on your phone. Restart the phone and then try to purchase the subscription again?

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