Arlo|Smart Home Security|Wireless HD Security Cameras
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Trying to connect my wireless doorbell to my app

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  • ‎2021-03-21 02:26 PM
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Rdevitt10
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‎2021-03-21 02:26 PM

I am trying to connect my wireless doorbell to my app. I follow all the instruction. When I get to the QR code the doorbell chimes and I move to the next step. When I move to the next step and the app starts looking for the doorbell, the arlo doorbell flashes red and I can not continue. Why is the doorbell flashing red after scanning the QR code.


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jguerdat
Guru Guru
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‎2021-03-22 04:55 AM

ANy chance a VPN is in use? If so, disable it for setup.

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JamesC
Community Manager
Community Manager
‎2021-03-22 09:56 AM

This could also be due to the SSID/Password information you are entering is incorrect. Check to make sure you're entering exactly as it appears in your router information.

 

JamesC

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