THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

[DUNKENBLITHS]

I will actively persuade people not to buy your product until you fix this issue...

https://twitter.com/DunkenKBliths/status/1651137531914891265 

I have a "VMB4540r2" and wish to not use the CLOUD anymore - While all the other cameras will record to USB on the HUB and I love it... the Door Bell will not accept USB storage 

This needs to be fixed in your software immediately, or I will actively be promoting across all social media that you are false advertising that it can be used off the CLOUD...

Fix it !!!!

[StephenB · Accepted solution]

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@DUNKENBLITHS wrote:

I have a "VMB4540r2" and wish to not use the CLOUD anymore - While all the other cameras will record to USB on the HUB and I love it... the Door Bell will not accept USB storage 

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The base is doing the local storage, not the doorbell - so if the doorbell is connected to the base station (not your home wifi) then you should be seeing local recordings.

What model are your other cameras?

[jguerdat]

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

[StephenB]

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@jguerdat wrote:

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

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That is with Feed, correct?

[DUNKENBLITHS]

Thank goodness...for that... will withdraw my complaint...

When I bought the system I started with the Doorbell, so was connected to internet directly...

Thank you for sorting this out so quickly..

[jguerdat]

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@StephenB wrote:

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@jguerdat wrote:

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

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That is with Feed, correct?

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Just to finish this thread up, yes, it's with Feed (new UI) but the same would be true with the old UI.

[StephenB]

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@jguerdat wrote:

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@StephenB wrote:

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@jguerdat wrote:

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

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That is with Feed, correct?

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Just to finish this thread up, yes, it's with Feed (new UI) but the same would be true with the old UI.

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Just to clarify - you are saying that local recording isn't working with Feed.  We don't know if it is working with Library or not. 

It should be working with both.