Source of Video Doorbell glare?

[Joegle]

Just setup my video doorbell last night, super excited. Saw that with night vision on I am getting some glare back... looking for suggestions as to what could be causing it? I moved the stroller in front of the car license place as I thought the glare came from there. Thanks!

[TomMac]

It looks like it in inside of a housing ... Is the camera properly placed ?

IR seems to be bouncing off of something and causing washout

[Joegle]

Hey,
It’s just mounted with the straight mount, nothing placed around or over it. I thought maybe the IR was leaking from inside but there doesn’t seem to be any pressure or twisting of the unit. I moved the stumps back, didn’t help. The concrete stairs to the bottom left are painted black, would that reflect?

[JamesC]

Joegle,

How does the image look during the day? Are you able to provide a picture of where the doorbell is installed so we can better understand the environment?

JamesC

[Joegle]

Here is a picture from during the day

[Joegle]

Picture of camera from this morning. There is a motion detector above the doorbell, that was obviously not activated when I sent the picture at night.