Reset token?

[MrPresident]

Hi trying to re-add my 4000wmb hub to my apple home. Arlo app cannot discover devices for HomeKit. Do I need a token reset? Will I always have to do this when re-adding back to HomeKit? No other solution than begging for a reset? Thanks for the reset, if that’s indeed what I need….

[MrPresident]

Is anyone here to reset my token?

[StephenB]

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@MrPresident wrote:

Is anyone here to reset my token?

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Mod coverage is lighter on weekends.  I'm tagging @JamesC , @ShayneS , @BrookeN  to call their attention to your request.

Note if you have subscription, you can also use Arlo Support.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184