Arlo|Smart Home Security|Wireless HD Security Cameras
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Can’t link camera to subscription

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  • ‎2024-09-10 09:09 AM
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LeeNick
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Follower
‎2024-09-10 09:09 AM

I am about to blow a gasket; no telephone number or live chat. I had to reset my doorbell (it had quit storing videos in the library; have been a paid subscriber for years). It now says I don’t have a “secure plan.” How do I link the camera to my account? I’m getting a live feed to my phone, just no stored videos anymore!

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-09-13 01:30 PM

Hi @LeeNick 

 

Are you still experiencing this symptom? I will open a support ticket for you if this is still occurring.

 

Thanks

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