No subscription but being billed monthly

[muyldoon]

My account says I don’t have a subscription but I am consistently being billed monthly. I am being billed monthly for services that are not even being provided. There is no way to get support because the app says you need a subscription to access support (which I’m being billed for). I’ve seen multiple posts about this but no resolution. I will give the forum a chance as a last resort as there seems to be no help available.  No phone number to call and an unhelpful chatbot.

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.