Arlo|Smart Home Security|Wireless HD Security Cameras

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aln1
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Follower

I have the video doorbell (wirefree if it makes any difference) and I'm using the Arlo app on Android (LG phone).

When the doorbell rings I get a "phone call" on my phone. But unlike a real phone call I can't just answer it, I need to unlock my phone first by entering my code.

Beside of the inconvenience some hasty delivery guys don’t wait for more than few seconds, by the time I unlocked my phone they are gone.

Is there anyway around this?

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JamesC
Community Manager
Community Manager

aln1,

 

The call from the doorbell initiates from the Arlo Mobile app. Your phone needs to be unlocked to accept the call. The only way around this would be to disable the lock on your mobile device.

 

JamesC

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