Arlo|Smart Home Security|Wireless HD Security Cameras
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Need power kit for wired doorbell

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Shillelegh
Aspirant
Aspirant

Power kit failure after power outage/surge.

20v out from transformer, continuity to all wires.

Power kit bad, Need replacement

 

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StephenB
Guru Guru
Guru

@Shillelegh wrote:

Power kit failure after power outage/surge.

20v out from transformer, continuity to all wires.

Power kit bad, Need replacement

 


Arlo doesn't sell them separately.  If the doorbell is covered by warranty, then you could contact support and ask for a warranty replacement.  (they'll replace the full doorbell, not just the powerkit).

Shillelegh
Aspirant
Aspirant

Thanks.

no surprise,  arlo once again proves they couldn’t care less about customers after they have your money.

Not offering a simple replacement part for sale is an absolute scam and despicable!!!

I’ll just find a better, and more reputable brand; and replace all my cams rather than give arlo another cent to replace the doorbell; I expect arlo will be bankrupt, or better yet destroyed by class action litigation, and long gone pretty soon anyway…..good riddance you vultures! 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Shillelegh 

 

Thanks for the feedback. I have escalated this to the appropriate team and support should be reaching out to you as soon as possible.

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