Arlo|Smart Home Security|Wireless HD Security Cameras

My wife and I both have accounts

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Romesy63
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My wife is the main arlo account / subscription holder.  The base station and two Pro 2 cameras are “her devices”…she granted me access and all works well.  Recently I installed the wired video doorbell, and now that device is mine, and I have to grant her access, and it started a new subscription under my name. The doorbell is not listed in my wife’s subscriptions….

 

Can I remove the doorbell from my devices, so she can add it to her devices and to our subscription?  Or is there a better / easier method? There is no need to have 2 subscriptions. Thank you 

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jguerdat
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It might be convenient to have all devices on one account but...

 

The doorbell requires a subscription for cloud recordings but the Pro 2s do not. If your wife actually has subscribed to a plan, adding the doorbell may be best. If there is no current subscription (she can check in Settings, Subscription) moving the doorbell will cancel the 3 month trial subscription and will require that you purchase a single camera sub. Of course, after the 3 month trial you'll have to do that anyways.

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