Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
Hey There! I am having issues where I have about a 10-12 second delay between motion detected and me getting a notification. Is that normal?
I am also getting the same delay when I am watching video live.
I have been on chat support on and off for 2 months and keep getting little nuggets of things to try. They even sent me a new device but I am still getting the same issues. When I restart the device, it gets a lot better but then after 20ish minutes, goes back to a long delay.
Has anyone gone through a trial and error of getting a better connection? I just updated the router to channel 6 on 20MHz bandwidth, but it doesn't seem to help a whole lot yet.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.