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Motion Notification and Live Video Delay

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Kennedytribe
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‎2020-05-14 02:47 PM

Hey There! I am having issues where I have about a 10-12 second delay between motion detected and me getting a notification. Is that normal?

 

I am also getting the same delay when I am watching video live.

 

I have been on chat support on and off for 2 months and keep getting little nuggets of things to try. They even sent me a new device but I am still getting the same issues. When I restart the device, it gets a lot better but then after 20ish minutes, goes back to a long delay.

 

Has anyone gone through a trial and error of getting a better connection? I just updated the router to channel 6 on 20MHz bandwidth, but it doesn't seem to help a whole lot yet.

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