Arlo|Smart Home Security|Wireless HD Security Cameras

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I recently purchased this doorbell and I am currently on the free trial. When someone press the doorbell and you don't answer on phone or reject call, the doorbell says to "To leave a message, push the doorbell button again, thank you."

When you press the button again, there is no acknowledgement that the button was pressed and you are not prompted to start recording a message.

What is going on here?

Thanks.

1 REPLY 1

Please reach out to support for further assistance. You get that by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.

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