Good product but drives me nuts

[myusernamehere]

Re: doorbell.
When the doorbell rings I should immediately be shown who is at the door. It’s a camera that alerts me when a squirrel is on my doormat. Seeing who is at the door will inform whether or not I want to act. Fed Ex? Can put that off. Sons friend, go to the door. Etc… Black screen is maddening.

‘Press the button again to leave a message.’ When I’m talking to the person at the front door my ‘fancy doorbell’ is politely asking if the person wants to ‘leave a message’.
Can I turn the ‘Leave a Message’ function off? I don’t want it. If they know me they have my number. If they don’t, I do not need to hear from them 9.9 times out of ten. I’ll take my chances on the .1 times a message would be useful.

Can I stay logged on?
At 11:30 at night when a squirrel runs across my entryway and I get an alert, having to log back on seems unnecessary. Maybe an option where I can opt in to staying logged on for the week or month or something would be helpful.

Thx!

[ShayneS]

Hey myusernamehere,

Thanks for the feedback. You can turn off the leave a message feature. You will need to navigate to Settings > My Devices > Select the doorbell > Call Settings > Leave a message. 

[StephenB]

---

@myusernamehere wrote:

Can I turn the ‘Leave a Message’ function off? 

---

Yes.

• https://kb.arlo.com/000062169/How-do-I-receive-incoming-calls-or-voice-messages-from-the-Arlo-Doorbe...

---

@myusernamehere wrote:

Can I stay logged on?
At 11:30 at night when a squirrel runs across my entryway and I get an alert, having to log back on seems unnecessary. Maybe an option where I can opt in to staying logged on for the week or month or something would be helpful.

---

The app will stay logged on, the browser will not.

You could also consider disabling animal alerts.

---

@myusernamehere wrote:
 Black screen is maddening.

---

Are you seeing this all the time?  If so, have you tried reducing the resolution?

What phone are you using?