Arlo|Smart Home Security|Wireless HD Security Cameras

Doorbell video freezes

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Amptramp
Follower
Follower

Video freezes on my IPhone and IPad but the video indicator keeps on operating

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ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest any methods you have previously performed.

Cather
Aspirant
Aspirant

Just purchased, iPhone freezes with open connection to door bell when answered. Only way to unlock is removing battery from door bell

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Cather

 

Are you still experiencing this issue with your video doorbell?

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